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Bags® Technology

Providing technology that delivers industry leading support to airports for luggage logistics and management along with in-terminal guest services.

Bags has developed technology driven mobility solutions that streamlines and enhances the traveler experience.  Our technology platform improves the travel journey by minimizing friction points through advanced airline check-in, and enhanced in-terminal services. 

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Bags operates in more than 270 cities across the U.S.
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Streamlined Curbside and Remote Airline Check-In

Utilizing our remote airline check-in technology travelers can receive their boarding pass and luggage tags without ever stopping at the check-in counter.
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Enhanced In-Terminal Service for Travelers with Special Needs

With enhanced technology capabilities to support travelers with needs we ensure in-terminal services are provided accurately and expeditiously.
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Minimizing the Hassel of Managing Luggage

Our home serv and delayed luggage tracking systems ensure that any you luggage is always accounted for and returned to travelers as soon as possible.

Technology solutions that are designed to mark every moment matter for a world on the go.

The Bags technology platform not only include exclusive solutions that are designed to making travel easier, it also ensures travelers have access to the most streamlined and enhanced experiences.

Bags is the only company in the U.S. that can provide multi-airline remote baggage check-in services outside of the airport terminal. With proprietary technology that has the unique capability to check-in multiple airlines from one single platform plus established relationships with the TSA, major airlines, cruise lines and airports, Bags is able to provide flexibility and assist airports and airlines to reduce congestion in the terminals and deliver an exceptional, frictionless experience for the passenger.

For wheelchair operations, Bags utilizes AV Tech technology. The use of AV Tech provides full visibility from flight arrivals and departures along with gate information plus GPS location tracking of wheelchairs agents at any given time, to reporting for our clients for full transparency.

Bags Home Serv Delivery utilizes our proprietary technology called DART (Delivery Automated Recovery Technology), which is specifically built for the airline industry that facilitates transparency to airlines and delivery vendors to view and manage Baggage Delivery Orders (BDOs). With this technology, stations can log in to view all details of the BDO, as well as the current status and progress of every baggage delivery. Every step is stored in DART with the date and time stamp of the completed delivery along with the driver’s GPS coordinates and driver’s photo and information.
Bags Home Serv Delivery provides a customer-facing web application, “wheresmysuitcase.com” (WMS), that provides real time information to the airline and the customer on the progress of each baggage delivery in real time. Delivery drivers are required to use the WMS Mobile app to update each movement of the delivery. This technology captures each status update from the driver’s mobile app in real time and displays the information for the customers to view.
To most efficiently deliver delayed luggage, Bags Home Serv Delivery has developed driver hailing technology that is now available to all delivery driver in our network. The system hails the closest driver to the airport location with an alert that a delivery is available for pickup. If that driver does not accept the offer for the delivery, the system alerts the next closest driver. Should no one accept within 15 minutes, the owner of the delivery service is alerted to arrange the delivery.

Rynn’s Virtual Evaluation System (RVES) provides customers an online, contactless and self-service experience that enables them to have their damaged luggage assessed virtually.  RVES eliminates the need to go back to the airport or to send the bag into our warehouse for a physical evaluation, saving customers valuable time and a faster resolution.  Once photos of the damaged bag are entered into the RVES system, customers will receive real-time updates and tracking statuses.  Our platform is the only virtual damaged luggage evaluation system in the airline industry.  

Please visit BagsInc.com for additional information.

Bags operates in more than 270 cities across the U.S.

AeroParker supports major airports across the United States and the United Kingdom.

LARGE HUB AIRPORTS
  • John F. Kennedy International Airport (JFK)
  • Newark Liberty International Airport (EWR)
  • LaGuardia International Airport (LGA)
  • San Francisco International Airport (SFO)
  • George Bush Intercontinental Airport (IAH)
  • Dallas Fort Worth International Airport (DFW)
  • Washington Dulles International Airport (IAD)
  • Ronald Reagan Washington National Airport (DCA)
  • Los Angeles International Airport (LAX)
  • Charlotte Douglas International Airport (CLT)
  • Orlando International Airport (MCO)
  • Seattle–Tacoma International Airport (SEA)
  • Boston Logan International Airport (BOS)
  • San Diego International Airport (SAN)
  • Tampa International Airport (TPA)

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Helping Airports, Airlines and Cruise Ports operate more efficiently.

Let us show you how Bags technology can improve operations while enhancing the traveler experience at your location. 

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